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+--- Thread: You gotta wonder! (/thread-38456.html)
You gotta wonder! - Pamela - 03-20-2007
Customer Service Call
This has got to be one of the funniest things I've heard of in a long time.
I think this guy should have been promoted, not fired. This is a true phone call from the WordPerfect Help Line which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the WordPerfect organization for "Termination without Cause." This is actual dialogue of a former WordPerfect Customer Support employee.
Now I know why they record these conversations!
"Ridge Hall computer assistance; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went away."
"Went away?"
"They disappeared."
"Hmm. So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank, it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind, can you move your cursor around the screen?"
"There isn't any cursor; I told you, it won't accept anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
"Yes, I think so."
"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."
"Yes, it is."
"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
"No."
"Well, there are. I need you to look back there again and find the other cable."
"Okay, here it is."
"Follow it for me, and tell me if it's plugged securely into the back of your computer."
"I can't reach."
"Uh huh. Well , can you see if it is?"
"No."
"Even if you maybe put your knee on something and lean way over?"
"Oh, it's not because I don't have the right angle--it's because it's dark."
"Dark?"
"Yes, the office light is off, and the only light I have is coming in from the window."
"Well, turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power failure."
"A power... A power failure? Aha, okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"
"Well, yes, I keep them in the closet."
"Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then, I suppose. What do I tell them?"
"Tell them you're too f - ing stupid to own a computer."
This is somewhat old but I just got it (again) in an e-mail so I thought I would post it.
You gotta wonder! - Money$hot - 03-20-2007
I tried to Spam URLs. I am completely retarded. People like me should know better than to try and Troll these forums. I should be tared, feathered, and beaten with the moron stick. I am utterly incompetent.
Here I will *lol* for you ^^ ~Pamela
You gotta wonder! - Ares - 03-20-2007
omfg
owned so bad
ROFL
LOL!!!!!!!!!!!!!!!!!!!!!
ahahah
You gotta wonder! - Fuggle - 03-21-2007
None of these conversations are real though, they are just thought up by people and so another humorous Urban Legend begins its life circulating the internet. A.) How the hell would you use your phone if there was a power outage. B.) If they are too stupid to figure out that no power = no electronic devices wouldn't they also be too stupid to figure out how to find the call number seeing as it's in the closet?
You gotta wonder! - Pamela - 03-21-2007
Fuggle Wrote:None of these conversations are real though, they are just thought up by people and so another humorous Urban Legend begins its life circulating the internet. A.) How the hell would you use your phone if there was a power outage. B.) If they are too stupid to figure out that no power = no electronic devices wouldn't they also be too stupid to figure out how to find the call number seeing as it's in the closet?
I actually have to agree with you on that Fuggy,and I thought almost exactly the same thing. I wondered how they would read the numbers in the dark,much less dial.
You gotta wonder! - Fuggle - 03-21-2007
Besides he said the manual and all that crap was IN THE BOX which was IN THE CLOSET. It's hard to see through walls and cardboard in the dark to pick out that number.
You gotta wonder! - Pamela - 03-22-2007
My only argument there(albeit lame) is he could simply have dialed "O" to have an operater place the call.
You gotta wonder! - Blue - 03-23-2007
its still funny. besides cellphone and saved number.
You gotta wonder! - Obfuscate - 03-23-2007
ROFLMAO!
Fake or not its ****ing hilarious.