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  1. #1
    Veteran tree_frog's Avatar
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    Question Computer Frezzeing at desktop

    when i start my computer everything goes as normaly planned but when i get to the desktop it decides to freeze up on me everything seems to work but the mouse and keyboard and sometimes the whole computer freezes up is there anyone who knows maybe what this is. It just started acting up yesterday and i have never had this problem before

  2. #2
    Tech Elder The Mob's Avatar
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    please give me everything you know about your computer.
    specs, start up programs, os, etc etc
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  3. #3
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    Usually this is the problem:
    1. You have multiple Antivirus programs running. The antivirus programs could also be trying to do a scan or update when you get on.
    2. You just have too much garbage on startup.
    3. You have both the above and viruses

    What you need to do?

    Boot into safe mode (usually F8 before windows is loaded brings you to the selection screen for it)

    Go start > run or in vista the search box at the bottom of start.

    Type in msconfig

    Click the services tab.

    Check the box that says hide microsoft services.

    Disable everything that is not necessary (if your confused about this post screenshots)

    Go to the startup tab

    uncheck everything that is not necessary (screenshots, again)

    By necessary I mean a driver program, things like nvidia, realtek, intel, audio programs, ATI, jmicron, etc... Disabling these will hurt more than help.

    Try starting up in normal mode again.

    Let me know the results.
    Last edited by Fykins; 07-18-2009 at 10:49 AM.

  4. #4
    Veteran tree_frog's Avatar
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    so just before i checked up on this post i got mad and threw my mouse. Considering now its broken its taken more to do this but its okay because i am about to start college for computer programing and i use the keyboard alot but i still cannot get on the internet with it and stuff to get all this done i have gotten to the service tab and checked hide all but i am not sure to all of which i should close i am going to put a list down and could you tell me which numbers to close.

    1 Ati HotKey Poller ATI tech inc
    2 ATI Smart Unknown
    3 InstallDriver Table Mana... Unknown
    4 Windows Card Space Unknown
    5 Linksys updater unknown
    6 Pure NEtworks Platform ... Unknown
    7 RoxMediaDB9 Unknown
    8 Roxio Hard Drive Watch... Unknown
    9 PC Tools Auxiliary Service PC tools
    10 PC tools Secruity Service PC tools
    11 stllssvr unknown
    12 ThreatFire PC tools
    13 Broadcom Wireless lan.. Unknown
    14 Wusb54gsc Unknown
    15 Yahoo! updater Unknown

    These are all the things i have left after i hide all the microsoft ones. Please hurry i am getting impatient with it as you can tell i threw my mouse.. but its cool i am not impatient with you guys just myself and this computer. So if yo could it would be great help.

    And yet also i cannot get to my screenshot photos for this either. So here is the long as hell part 2 of the Startup tab i am just going to type in here what they are not command or location because they would just be taking along time.

    1CLIStart
    2 Linksys Easylink A...
    3 nmctxth
    4 jusched
    5 PDCDDXSrv
    6 IUSPM
    7 issch
    8 (blank Space?) %systemroot%\syste... HKLM\SOFTWARE\Microsfoft\Windows\Cur
    9Roxwatch tray9
    10 Dumprep 0 -u
    11 Reader_s;
    12 Dumprep 0 -k
    13 RTHDCPL
    14 Sky Tel
    15 SOUNDMAN
    16 ALCWZRD
    17 ALCMTR
    18 Ati2mdxx
    19 rundll32 srclient
    20 Yahoo Messenger
    21 Ctfmon
    22Digtal Lone Detect

    Thats what is on startup menu but i know some i should shut down but i dont want to screw anything up so i am waiting on a response to help me out. Thanks

    Quick Note i am Also getting a Freeze up on the main menu like the first screen when you turn on the computer like mine says dell f2 for setup and f12 for boot menu and sometimes will freeze there

    i guess i am going to try and repartition the drive and get xp installed back on it.
    Last edited by tree_frog; 07-19-2009 at 03:38 AM. Reason: Automerged Doublepost

  5. #5
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    If your freezing at post, then that's an entire different story. Where did it freeze at post, it should start listing things like your processor, memory, attached drives, etc..

    The post freeze issue needs to be resolved before we can figure anything else out.

    Also, were you able to get into safe mode? Did Windows freeze in safe mode?

    Is this a laptop computer or a desktop? Is it still under warranty?
    Last edited by Fykins; 07-19-2009 at 07:23 AM.

  6. #6
    Veteran tree_frog's Avatar
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    Nevermind i just reformated the drive and put everything back on it.
    Its working fine now so we are good and it works fine now

  7. #7
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    Alright leme know if it keeps freezing at post. If your warranty is already expired I'd just take the side off and blow the fans out with a compressed air can. Something coulda been overheating.

  8. #8
    Tech Elder The Mob's Avatar
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    you may also have a stick of ram that is going bad
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  9. #9
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    It could be anything really, but I'd check heating problems first, he might have a fan out.

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