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How do i get rid of a trojan?
#1
I've had a trojan on my pc for a few weeks now. The only scans that i have are Xoftspy, Ad-aware Se pro, and Spybot. But none of them get rid of it, But Ad-aware an Xoftspy detect it. If anyone can send me in the right direction to some good FREE scaners, that would be great.
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#2
You can google the trogans name and you can get the cure file for the trogan. Try that and pm me back
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#3
Symnantec does wonder's for me, and you could always google what problems your having with your computer, that could be connected to having a trojan or other malicious application. Usually one of those PC Tech website's pop up with searches.

And by the way...Idk if Symnantec is free...(Came installed on my computer)...But TrendMicro.com is a good online scanner.
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#4
stopzilla is a freeware that might help you. if its just a few bucks, try pestpatrol.
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#5
I'm assuming that you use windows. If not then ignore the rest of this I guess.
First off, boot into safe mode. You do this by hitting F8 before your computer boots up. At the new menu, choose the option, safe mode with networking, then log onto an account with administrative privileges. Go online and either use an online scanner or download a free one. If the virus isn't too nasty then this should get you some results. Really nasty virus's can sometimes lead to windows reinstalls. One more thing, if you know the name of the virus, put it into a search engine and try to find a removal tool. l8er

btw- AVG has a free virus scanner. Good luck
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#6
There is one problem with that Shane, you can't get online 99% of the time if you boot into safe mode = P

Get me the viruses name and I can give you a removal tool specifically for it...
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#7
Sure you can if you boot up into safe mode with networking unless the virus has somehow disabled your computer from going online. If you need to reload, I saw an article that explained how to reinstall windows without losing a thing. I don't know how computer savvy you are but the info is out there. Good luck
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#8
Or you can format your computer... Not the nicest way, but effective.
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#9
You could always upload your most important files onto the web and then reboot your computer and then pulls them back down...That way..You don't really lose much..
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#10
it depends how computer literate you are. formatting will remove it but do you really want to format?

follow these steps [SIZE="+1"]ONLY[/SIZE] if you know what your doing:

1. while your computer is booting keep pressing F8
2. boot in safe mode
3. while booting in safe mode keep pressing escape (this stops any external drivers loading). If it doesnt boot then try not pressing esc (but i recommend you try first).
4. go to start -> run -> msconfig
5. click on the startup tab
6. look through all the entries and file paths for somthing that you don't know is running/looks suspicious (if ad-aware detects it you should know the file path of the trojan)
7. go to the file path and delete the trojan (hold shift + press delete to delete it, not just send to recycle bin)

hope that helps, hope i didnt miss anyting out Smile
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#11
http://www.blizzsector.co/tech-forum/278...e-out.html

my post
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#12
Just send me a hijackthis log and I'll give you specific removal instructions for it...


This is what I want you to do

Download HiJackThis and extract it from the ZIP. Open the HiJackThis.exe and choose to Do a system scan and save a logfile. You should get a log pop up in notepad. Reply here with it or send me a pm and I can help you get rid of the viruses and the spyware.

DO NOT REMOVE ANYTHING IT FINDS. IT LISTS BOTH BAD AND GOOD THINGS, AND YOU NEED SOMEONE THAT CAN READ THE LOG FILES LIKE ME TO LOOK OVER IT



Post back here or PM me... Good luck
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#13
widow maker is good people, both of our advice is good. Me = more do-it-yourself WM = more trusting someone else with it
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#14
Just call me Jon... = )

It's up to you, you can run scans with stuff like Kaspersky Online Virus Scanner and hope it gets rid of it (about 90% chance, good online scanner). If you send me a HJT log I can guarantee I will find it. There is no way malware can hide in the log = )

Red he has more of a virus problem then a spyware one, but it is a good idea to run some antispyware programs (AdAware, Spybot, Windows Defender)
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