D2 Errors and Things

[Blue]

taken from blizzard website. posted here to help you.

CD-Key Issues

• 1.The CD-Key is missing or unreadable
  
• 2.CD-Key in use by [Your Name]
  
• 3.CD-Key in use by [another player]
  
• 4.The CD-Key you installed with is invalid or is intended for another product
  
• 5.The CD-Key has been disabled
  
• 6.Are you seeing the message "Your CD key is disabled from realm play"?
  
• 7.Protecting your CD-Key
  
• 8.The CD-Key has been muted
  

Character/Account Issues

• 1.Account Registration Information
  
• 2.Account Closure Information
  
• 3.Diablo II Password Recovery Information
  
• 4.Account Expiration Information
  
• 5.Have you lost an item or items from your character?
  
• 6.Are you receiving an error message when trying to load a Battle.net character?
  
• 7.A "MORE" button has appeared on my Diablo II character list. What does this mean?
  
• 8.Character Expiration
  
• 9.Is your Diablo II character missing from the list?
  
• 10.Are you receiving a "Player not Found" message for Diablo II?
  
• 11.Changing Your Registered Email Address for Diablo II
  
• 12.Why does my Diablo II character die and then appear again in the same spot where the death occurred?
  
• 13.Are you missing your single player characters after installing the expansion? (PC)
  
• 14.My character is not saving the items I found or the experience I gained?
  
• 15.Are you unable to see your Diablo II character in a game? (PC)
  
• 16.Do you have unspent skill points on your Diablo II Realm Character, but can"t spend them? (PC)
  
• 17.Is your Diablo II Hardcore character suddenly invisible in chat channels? (PC)
  

Crashes, Error Messages, and Lockups

• 1. Are you receiving a message saying: "Please insert play disc" (when trying to start the game)? (PC)
  
• 2.Are you receiving a message saying: "Unhandled Exception: (c0000005)"? (PC)
  
• 3.Are you experiencing lockups or general crash errors? (PC)
  
• 4.Are you receiving a message saying: (Any error that occurs when starting the game) (PC)
  
• 5.Are you experiencing unrecoverable crashes in Mac OS X? (MAC)
  
• 6.Are you getting "Corrupt Data File" errors during gameplay or installation? (PC)
  
• 7.Are you receiving a message saying: (Any error that occurs when starting or joining a game with a single, open, or TCP/IP character)
  
• 8.Are you receiving a message saying: "Error 0x00000005: Access Denied"? (PC)
  
• 9.Are you receiving a message saying: "The archive is corrupt" or "Unable to authenticate archive" when patching? (PC)
  
• 10.Are you experiencing crashes when leaving Harrogath in Act V of the Expansion? (PC)
  
• 11.Lock Ups & Kernel Panics with Diablo II and Lord of Destruction (MAC)
  
• 12.Are you receiving a message saying: "Unhandled Exception Error" (when the opening movie starts) (PC)
  
• 13.Are you getting a 'blue screen' when you try to start Diablo 2? (PC)
  
• 14.Are you receiving a message saying: "D:/setup.exe is not a valid win32 application"? (PC)
  
• 15.Are you receiving a message saying: "Unable to load function; Ft_thunk (Kernell32.dll)"? (PC)
  
• 16.Does the Diablo 2 icon not appear on your desktop when you put the CD in? (MAC)
  
• 17.Are you receiving a message saying: "Error Decompressing Sprite"? (PC)
  
• 18.Are you experiencing lockups and have a KT7A Motherboard? (PC)
  
• 19.Are you receiving a message saying: "Assertion Failure Location : d3dTextureCache.cpp, line #82 Expression : tCache->nMaxNumItems"? (PC)
  
• 20.Are you receiving a message saying: "Assertion Failure Location: C:\Projects\Diablo2\Source \D2Common\UNITS\Units.cpp, line #1710"?
  
• 21.Does the Red Portal no longer appear after you kill the Summoner? (PC)
  
• 22.Are you unable to eject your CD after you finish playing the game? (MAC)
  
• 23.Are you receiving a message saying: "Diablo II does not have enough Memory to continue" (with the new expansion characters)? (MAC)
  
• 24.Are your single player character's not appearing after Lord of Destruction is installed?
  
• 25.Are you receiving a message saying: "MipMap Error: Cannot Expand 2MB Boundary"? (PC)
  

General Information

• 1.Are you looking for CD, CD-Key or Manual replacement information?
  
• 2.Battle.net Mail Features
  
• 3.Does the game support Intel-based Macs? (MAC)
  
• 4.Does the game run slow or choppy on your system? (PC)
  
• 5.What are the Diablo II minimum system requirements?
  
• 6.Information on virus detection and cleaning
  
• 7.Does the game run slow or choppy on your system? (MAC)
  
• 8.What is /dnd for?
  
• 9.How do I use the extra buttons on my mouse? (PC)
  
• 10.When does Diablo 2 save my game?
  
• 11.Is the game pausing while it spins up/down the CD? (PC)
  
• 12.Are you having problems getting additional mouse buttons to work in Classic Mode? (MAC)
  
• 13.Do you have an Asus P3V4X Motherboard? (PC)
  
• 14.Why does my character die and then appear again in the same spot where the death occurred? (PC)
  
• 15.Why wont my mouse button(s) work in Diablo II? (MAC)
  
• 16.Are you unable to see your character in a game? (PC)
  
• 17.Are you unable to create a game of the next level of difficulty after completing Normal or Nightmare? (PC)
  
• 18.Does one of your programs keep showing through the Diablo 2 screen? (PC)
  
• 19.Why is my USB keyboard and mouse freezing up during the game? (MAC)
  
• 20.Information on virus detection and cleaning
  

Hints, Cheat Codes, and Game Play Questions

• 1.Game Hints
  
• 2.Command line and in game options
  
• 3.Looking for Hints, Spoilers, and information from the basics to Rune Words?
  
• 4.A MORE button has appeared on my realm character list. What does this mean?
  
• 5.Why didn't Diablo appear when I broke all 5 seals?
  
• 6.Why does the game sometimes seem to bounce me back to where I was a few seconds ago?
  
• 7.When I reach Duriel's Lair the staff is gone and the entrance is closed! What do I do?
  
• 8.How can I play Hardcore games?
  
• 9.What do I do if I've lost a quest item?
  
• 10.Are you experiencing poor performance and framerates after installing the Diablo 2 Expansion? (PC)
  
• 11.I have unspent skill points on my Realm Character, but can"t spend them! (PC)
  
• 12.When I am trading with others, and I"m wearing a belt, the game won't let me remove it.
  
• 13.What happens when your character dies?
  

Install/Uninstall Issues

• 1.Are you experiencing problems installing the game?
  
• 2.Are you having problems installing our games in the Mac OS X Classic Mode? (MAC)
  
• 3.How to Uninstall and Reinstall (PC)
  
• 4.Are you experiencing problems installing the Diablo 2 Expansion? (MAC)
  
• 5.Are you receiving a message saying: "Please insert play disk" (when installing the expansion)? (PC)
  
• 6.Is your installation of Diablo II taking an extremely long time?
  
• 7.Are you receiving a message saying: checksum error (during the installation of the Diablo 2 Expansion)? (PC)
  
• 8.Are you receiving a message saying: "Cannot save the uninstall file, installation aborted"? (PC)
  

Multiplayer Connection Issues

• 1.Battle.net Connection issues
  
• 2.Are you receiving a message saying: "Your Connection Has Been Temporarily Restricted"?
  
• 3.Port Information for Firewalls, Proxies, and Routers
  
• 4.Are you receiving a message saying: "Unable to identify Application Version"?
  
• 5.Diablo II Battle.net messages
  
• 6.Unable to join a TCP/IP game? (PC)
  
• 7.TCP games on a LAN cannot seem to find my IP address! (PC)
  
• 8.I need help establishing a TCP/IP game on my LAN? (MAC)
  

Multiplayer General Information

• 1.Are you receiving an "Unable to Enter Game" or "Failed to Join Game" message when joining games?
  
• 2.Do you see strange names in your server list?
  
• 3.Are you trying to find out what that 'plug' icon means?
  
• 4.I'm getting a timed out or waiting for player message when playing
  
• 5.Information on the different ways to play Diablo II
  
• 6.How can I ignore a Battle.net user that is harassing me?
  
• 7.How to change the text font on Battle.net (PC)
  
• 8.Need Information on setting up a Remote Access Server (RAS)? (PC)
  
• 9.System Dialing your internet connection during TCP/IP LAN games... (PC)
  
• 10.When I"m playing, I come to a black edge of the world. What"s going on? (PC)
  
• 11.Can not send messages in the game? (MAC)
  
• 12.Are you getting the error Diablo II does not have enough Memory to continue? (MAC)
  

Video and Sound Issues

• 1.Are you getting a black screen at game startup, or during gameplay?
  
• 2.Black border around game (PC)
  
• 3.Video problems (Distortion, Crashes, and Unable to run in D3D) (PC)
  
• 4.Are you getting "No video modes found" when you run the video test, or "Error 22" when you try to start the game? (PC)
  
• 5.Why can't I hear any sounds or music?
  
• 6.How do I change from DirectDraw video mode to 3dfx Glide mode? (PC)
  
• 7.Do you have an NVIDIA-chip based video card and the "SoundBlaster Live!"? (PC)
  
• 8.Why don't I see RAVE or Open GL mode support on my system? (MAC)
  
• 9.Are graphics in the game washed out when you use Classic Mode? (MAC)
  
• 10.How do I set expert mode (setting the refresh rate)? (MAC)
  
• 11.Do the cinematic cut scenes appear to be in low resolution? (PC)
  
• 12.Why do my colors look washed out, or too bright in Glide mode? (PC)
  
• 13.Why are my icons rearranged after a game of Diablo 2? (PC)
  
• 14.How do I turn on EAX with my SBLive! Card? (PC)
  
• 15.Why don't I see anything but Software mode with my GameWizard Voodoo 2 card? (MAC)
  

and some more other things

Support News

Battle.net Account Security

Password Recovery

Driver Update Information

Battle.net Connection Issues

Hacks and Third Party Programs FAQ

Changed the text color to be able to read easier.

[ecblaster]

were people asking for this or did u just post it casue ur bored?

[Blue]

someone had a problem and not only did i answered it, i posted this

[Necrophiliac]

hi,

i've looked through these FAQs but i can't seem to find anything to solve my problem. i enter a battlenet softcore ladder game on USWest, i'm in there for 30 seconds, my cd clicks and all of a sudden my "connection has been interrupted" and i'm back in the channel. absolutely any game i join it will occur. ive reset my router, stayed off the game for 30m-1 hour, tried diferent accounts, nothing. does anyone else experience this or does anyone else have ideas? thanks!

[Blue]

Do you have a mouse scroller? Is it set to a "very sensitive" setting?
Thats the only thing I can think of... Is that you're scrolling your skills to fast...

[Necrophiliac]

Do you have a mouse scroller? Is it set to a "very sensitive" setting?
Thats the only thing I can think of... Is that you're scrolling your skills to fast...

the funny thing is i'm not even scrolling my skills...
i have been offline about an hour now and if its still not smooth sailing tomorrow im just gonna give up for a week or something. i actually googlized this problem and others have had the same issue but nothing was resolved. someone even had this problem running for a few days =[ *sniffle*

[MASTEROFREALITY]

why when i get "Your connection has been temporarilly restricted from this realm" it lasts so long? its very annoying. used to be like 5 minutes restricion...always. and now it lasts for hours. basically, i know why im being restricted but why so long.

[Necrophiliac]

why when i get "Your connection has been temporarilly restricted from this realm" it lasts so long? its very annoying. used to be like 5 minutes restricion...always. and now it lasts for hours. basically, i know why im being restricted but why so long.

i think its like an unlucky lottery...

update on my case: i tried playing in a window which was something i had not tried and have not dropped out of idling game for at least 30 mins now. success!! but i hate playing in window i have poor vision. =\ ill settle though.

sucks though it decides to work when i should be in bed. i hope it works fine tomorrow when im not sleeping. =P

[Sjix]

thanks for this

[leo222]

Hi, I have a problem to, it says Unable to identify verison, and I have looked at the support from blizzard and did what it said but the proplem is still here. The strange thing is that it work first but 2h later it dident. I have orginal cd-key and cds. Is it something wrong with my internet? or is it the patch?? or do u have any other ide that can solve this problem?

[Blue]

The patch, or its D2 Loader, if its none, just message blizzard themselves.